ALL PARENTS MUST HAVE A MOZAIK ACCOUNT to access their child’s school information (transportation, report cards, student absences, statements of account, etc.). Below are different scenarios that may apply to you.
Scenario 1: You do not have a Mozaik account
- Click on the following link https://portailparents.ca/accueil/en/
- Click on Log in
- Click on Create your account. You must use the email address you provided us.
- Click on Get a verification code.
- Enter the code that you will receive by email and click on Verify the code.
- Enter a new password and click on Save.
- Add your child. You will have to confirm the identity of your child in order to authorize your access. To do so, you will have to answer a few questions regarding the name of the school board (Riverside), the name of your child, his or her birth date, as well as his or her Quebec Permanent Code (this can be found on the eligibility certificate or a report card issued in Quebec).
- Click here for a visual aid.
Scenario 2: You have a Mozaik account but your child is new to Riverside
- Click on the following link https://portailparents.ca/accueil/en/
- Click on Log in
- Sign in with your email address and password.
- Add your child. You will have to confirm the identity of your child in order to authorize your access. To do so, you will have to answer a few questions regarding the name of the school board (Riverside), the name of your child, his or her birth date, as well as his or her Quebec Permanent Code (this can be found on the eligibility certificate or a report card issued in Quebec).
- Click here for a visual aid (follow step 8, then steps 6 & 7)
Scenario 3: You have a Mozaik account but you cannot remember your password
- Click on the following link https://portailparents.ca/accueil/en/
- Click on Log in
- Enter your email address that we have on file
- Click on Forgot your password?
- The password will be emailed to you
JUSTIFYING YOUR CHILD’S ABSENCE:
It is important to justify your child’s absence in Mozaik by 8:30 a.m. Click here for the visual aid.
FREE APP:
Download the free app to gain access to the mobile version of Mozaik. It will allow you to access some features of Mozaik through your mobile devices. By activating the notifications, you may receive messages from the school, justify your child’s absence, and access the online version of the portal. Click here for more information.
TEACHERS’ EMAIL ADDRESSES:
You have access to the teachers’ email addresses in Mozaik. Click on Record, then on the teacher’s name: https://portailparents.ca/accueil/en/.
YOUR CONTACT INFORMATION:
Please do not change the information that appears in your Mozaik account. If your contact information has changed (i.e. phone number, email address, etc.), please notify us and we will make the necessary changes to our files. These changes will then reflect in Mozaik. Send an email to svasilopoulos@rsb.qc.ca (don’t forget to specify your child’s name).